SV Easy Tour Sdn Bhd continuously updates all flight arrival times prior to landing. We arrive when you arrive, no matter whether your plane arrives early or late, so long as you are provided the correct flight number.
SV Easy Tour Sdn Bhd provides 60 minutes (90 minutes for International Arrivals requiring customs clearance) of free wait time on each Airport Arrival Transfer for you to deplane and pick-up your luggage.

If you are delayed after landing, please remember to call us. If you do not meet your Chauffeur or call us within 60 minutes (90 minutes for International Arrivals) of your plane landing we will consider you a “no-show” and you will be charged in full for the reservation or waiting hour.

SV Easy Tour Sdn Bhd Airport Transfer rates are based on a point-to-point transfer and your Chauffeur is instructed to use the most direct route in order to provide you the most expedient service.

If you would prefer the Chauffeur use a specific route, we are happy to accomodate you. For such cases, our hourly rates and minimums will apply, plus applicable fees.

The chauffeur will meet you at the Arrival Hall with your name/company on a greeting sign. We will confirm all other pick-up locations upon reservation placement.
Cancellations are accepted by email (info@sveasytour.com.my) and Office phone (Tel: +603 8939 9399) only. Urgent after-hour changes can be made mobile phone (Tel: 010-3366 888).
SV Easy Tour Sdn Bhd requires that all changes be received by phone or email (changes cannot be made with drivers) at least 12 hours prior to the scheduled service time (at least 24 hours prior to the scheduled service time for events). If a change cannot be accommodated & results in a cancellation, you will be charged in full for the order.
SV Easy Tour Sdn Bhd will charge your credit card during your booking based on the car type, period of the booking. Additional Charges is based on after the job is completed any applicable extras (extra kms, tolls etc). Your credit card statement will show the transaction description as SV Easy Tour Sdn Bhd.
Yes. As child seats come in different sizes, please specify the age of the child/children and the number of seats you need when you make a reservation in the space provided for ‘Special Requirements / Instructions’. SV Easy Tour Sdn Bhd will check the availability of child seats for your service duration.
Yes, a detailed receipt will be sent to you via email after the job is completed.
No. Any tip / gratuity is voluntary. If you feel the service is very good and would like to give a tip, 5 – 10% is ample. Any tip is at the clients’ sole discretion.
Cancellations and changes are accepted by email (info@sveasytour.com.my) and Office Tel: +603 8939 9399 or Mobile no : +6010-3366 888 only. If you want to modify your order after pick up, call our bookings department or have the driver/guide call our bookings department.
Availability changes daily and we suggest you place reservation as soon as you have firm travel dates and times. This is especially important if major trade shows are in town.

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For further enquiries, please do not hesitate to contact us